Research Enrollment Coordinator/Phlebotomist
GENERAL SUMMARY/ OVERVIEW STATEMENT:
The Mass General Brigham (MGB) Biobank is a large research program designed to help researchers understand how people's health is affected by their genes, lifestyle, and environment.
Biobank Coordinators help patients make informed decisions about participating in the MGB Biobank research program.
Biobank Coordinators assist to educate, recruit, and perform phlebotomy on patients who are being seen at outpatient and inpatient practices.
Biobank Coordinators are responsible for assisting with the following:
patient education for patients with varying levels of health literacy, obtaining consent, and explaining all aspects of consent form and consent procedures to patients of varying cultural and educational backgrounds.
Additionally, Biobank Coordinators are responsible for performing phlebotomy, and entering and maintaining patient and survey data.
Biobank Coordinators work with physicians and clinic staff to ensure recruitment activities fit within clinic flow.
Principal duties may vary over time with grant funding and project demands, and with skill level of other staff assigned to projects.
PRINCIPAL DUTIES AND
Responsibilities:
Recruits potential study participants at the MGH Chelsea HealthCare Center and tracks approaches using specialized software.
Assists with responding to patient and staff inquiries about the Mass General Brigham Biobank.
Conducts clinical and research phlebotomy (blood draws) on clinical and research subjects.
Under general supervision of the Supervisor of Clinical Support Services, the individual collects specimens for laboratory analysis including blood, urine and nasal swabs for Covid testing.
Explains safety protocols and procedures to patients, is customer focused and provides certain clerical functions.
Collect blood using good judgment, reasonable and prudent care and according to policies and procedures, including but not limited to the following:
Check two patient identifiers and insure a complete match between requisitions, labels and patient identification card.
Use hand hygiene procedures according to unit guidelines.
Select appropriate specimen collection equipment.
Select appropriate site for blood collection.
Tie tourniquet and prepare site for venipuncture.
Collect specimen according to order of draw.
Insure adequate mixing of specimen in tube by inversion or mechanical device.
Label in presence of patient Package and transport specimen Monitor patient and ensure bleeding has stopped, and patient is stable.
Review prior to collection a standard checklist which includes checking for potential adverse reactions such as history of fainting, and latex allergy.
Is customer focused and puts the needs of patients first.
Maintains patient privacy, and follows all HIPAA guidelines.
With training, or if qualified by competency review, provide EKG, clerical and specimen transport functions.
With training, or if qualified by competency review, provide pediatric and ancillary services to phlebotomy operations serviced by Laboratory Support Services.
Provide reception and associated clerical functions at Specimen Collection center front desk including Fax receipt and send, filing of orders, answering telephones and placing requisitions in queue according to policies and procedures.
Maintain adequate supply inventory, and complete monthly inventory checks as assigned.
Satisfy annual required continuing education for phlebotomists and mandatory life safety, HIPAA and other required training.
Work in collaboration with and practice good team working and communication skills with co-workers.
Assists with the development, organization, and/or maintaining the study database.
Responsible for data validation and quality control.
Coordinates with Consent Tracking to ensure proper subject identification.
Recommends changes to research protocols to improve recruitment and collection rates.
Assists with clinic expansion at new clinics or sites.
Assists Project Manager to implement patient recruitment strategies.
Responsible for data entry All other duties as assigned.
SKILLS/ABILITIES/COMPETENCIES REQUIRED:
Must be fluent in Spanish.
Ability to perform phlebotomy (we will provide training).
Must have interpersonal skills to interact effectively with patients from varied backgrounds, MDs, researchers and other team members.
Must be able to prioritize and organize work responsibilities in order to meet deadlines.
Must possess integrity to maintain confidentiality.
Must demonstrate accuracy in recording data.
Must possess strong database management and overall computer skills.
Must have excellent verbal and written communication skills.
LICENSES, CERTIFICATIONS, and/or REGISTRATIONS (if applicable):
1-year work experience and national certification in phlebotomy preferred, but not required.
EDUCATION:
High School diploma required.
BS or BA degree or equivalent preferred.
Graduate of training program that includes phlebotomy skills with demonstrated and acceptable competency in phlebotomy preferred but not required
Experience:
1-2 years of related experience preferred but not required.
Spanish fluency required Experience obtaining consent from patients preferred.
WORKING CONDITIONS:
Works in normal office environment and hospital clinic.
Massachusetts General Hospital is an Equal Opportunity Employer.
By embracing diverse skills, perspectives and ideas, we choose to lead.
Applications from protected veterans and individuals with disabilities are strongly encouraged.
Recommended Skills Clinical Works Communication Confidentiality Data Entry Databases Electrocardiography Estimated Salary: $20 to $28 per hour based on qualifications.
The Mass General Brigham (MGB) Biobank is a large research program designed to help researchers understand how people's health is affected by their genes, lifestyle, and environment.
Biobank Coordinators help patients make informed decisions about participating in the MGB Biobank research program.
Biobank Coordinators assist to educate, recruit, and perform phlebotomy on patients who are being seen at outpatient and inpatient practices.
Biobank Coordinators are responsible for assisting with the following:
patient education for patients with varying levels of health literacy, obtaining consent, and explaining all aspects of consent form and consent procedures to patients of varying cultural and educational backgrounds.
Additionally, Biobank Coordinators are responsible for performing phlebotomy, and entering and maintaining patient and survey data.
Biobank Coordinators work with physicians and clinic staff to ensure recruitment activities fit within clinic flow.
Principal duties may vary over time with grant funding and project demands, and with skill level of other staff assigned to projects.
PRINCIPAL DUTIES AND
Responsibilities:
Recruits potential study participants at the MGH Chelsea HealthCare Center and tracks approaches using specialized software.
Assists with responding to patient and staff inquiries about the Mass General Brigham Biobank.
Conducts clinical and research phlebotomy (blood draws) on clinical and research subjects.
Under general supervision of the Supervisor of Clinical Support Services, the individual collects specimens for laboratory analysis including blood, urine and nasal swabs for Covid testing.
Explains safety protocols and procedures to patients, is customer focused and provides certain clerical functions.
Collect blood using good judgment, reasonable and prudent care and according to policies and procedures, including but not limited to the following:
Check two patient identifiers and insure a complete match between requisitions, labels and patient identification card.
Use hand hygiene procedures according to unit guidelines.
Select appropriate specimen collection equipment.
Select appropriate site for blood collection.
Tie tourniquet and prepare site for venipuncture.
Collect specimen according to order of draw.
Insure adequate mixing of specimen in tube by inversion or mechanical device.
Label in presence of patient Package and transport specimen Monitor patient and ensure bleeding has stopped, and patient is stable.
Review prior to collection a standard checklist which includes checking for potential adverse reactions such as history of fainting, and latex allergy.
Is customer focused and puts the needs of patients first.
Maintains patient privacy, and follows all HIPAA guidelines.
With training, or if qualified by competency review, provide EKG, clerical and specimen transport functions.
With training, or if qualified by competency review, provide pediatric and ancillary services to phlebotomy operations serviced by Laboratory Support Services.
Provide reception and associated clerical functions at Specimen Collection center front desk including Fax receipt and send, filing of orders, answering telephones and placing requisitions in queue according to policies and procedures.
Maintain adequate supply inventory, and complete monthly inventory checks as assigned.
Satisfy annual required continuing education for phlebotomists and mandatory life safety, HIPAA and other required training.
Work in collaboration with and practice good team working and communication skills with co-workers.
Assists with the development, organization, and/or maintaining the study database.
Responsible for data validation and quality control.
Coordinates with Consent Tracking to ensure proper subject identification.
Recommends changes to research protocols to improve recruitment and collection rates.
Assists with clinic expansion at new clinics or sites.
Assists Project Manager to implement patient recruitment strategies.
Responsible for data entry All other duties as assigned.
SKILLS/ABILITIES/COMPETENCIES REQUIRED:
Must be fluent in Spanish.
Ability to perform phlebotomy (we will provide training).
Must have interpersonal skills to interact effectively with patients from varied backgrounds, MDs, researchers and other team members.
Must be able to prioritize and organize work responsibilities in order to meet deadlines.
Must possess integrity to maintain confidentiality.
Must demonstrate accuracy in recording data.
Must possess strong database management and overall computer skills.
Must have excellent verbal and written communication skills.
LICENSES, CERTIFICATIONS, and/or REGISTRATIONS (if applicable):
1-year work experience and national certification in phlebotomy preferred, but not required.
EDUCATION:
High School diploma required.
BS or BA degree or equivalent preferred.
Graduate of training program that includes phlebotomy skills with demonstrated and acceptable competency in phlebotomy preferred but not required
Experience:
1-2 years of related experience preferred but not required.
Spanish fluency required Experience obtaining consent from patients preferred.
WORKING CONDITIONS:
Works in normal office environment and hospital clinic.
Massachusetts General Hospital is an Equal Opportunity Employer.
By embracing diverse skills, perspectives and ideas, we choose to lead.
Applications from protected veterans and individuals with disabilities are strongly encouraged.
Recommended Skills Clinical Works Communication Confidentiality Data Entry Databases Electrocardiography Estimated Salary: $20 to $28 per hour based on qualifications.
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