Area Clinical Manager

Company Name:
Commonwealth of Massachusetts
Area Clinical ManagerProgram Manager VII
Agency Name:
Dept. of Children and Families - formerly DSS
Official Title:
Program Manager VII
Functional Title:
Area Clinical Manager
Occupational Group:
Not Used
Position Type:
Non-Civil Service
Full-Time or Part-Time:
Salary Range:
$44,590.00 to $116,809.04 Annually
Bargaining Unit:
Number Of Vacancies:
Facility Location:
Harbor Area Office, 80 Everett Ave, Suite 300, Chelsea, MA 02150
Application Deadline:
Apply Online:
Posting ID:
This position is funded from the Commonwealth's annual operating budget.Duties:
The Area Clinical Manager, under the direction of the Director of Areas, is responsible for implementing the mission and vision of the Department by managing and monitoring the daily clinical operations of the area office. The Area Clinical Manager ensures proficient delivery of child protective services to children and families in accordance with the Department-s policies, procedures and regulations.
Clinical Management Responsibilities:
- Provide leadership direction for child protective cases.
- Ensure processes and systems are in place to ensure appropriate and timely clinical decision making.
- Ensure all agency policies, procedures, and regulations are known and practiced by area office staff.
- Provide direct clinical and administrative supervision to Area Program Managers.
- Provide direct supervision to 1-3 Supervisors.
Fiscal Management Responsibilities:
- Under the direction of the Director of Areas, ensure effective and efficient use of financial resources at the area office.
- Under the director of the Director of Areas, ensure effective and efficient use of human resources at the area office.
Administrative Management Responsibilities:
- Under the direction of Director of Area Offices, and in collaboration with the Area Administrative Manager, plan and organize the daily operations of the area office by establishing systems, protocols, and procedures that facilitate quality and efficient service delivery.
- Establish effective communication and guidance to support area office staff.
- Ensure creation of structures which support supervision of all area office staff.
- Responsible for managing area caseload and workload within approved human resource allocation.
Community and Interagency Management Responsibilities:
- Assist the Director of Area Offices, with the Department-s obligations with the Area Citizen Board, by participating in meetings and maintaining collaborative working relationship with the area board members.
- Maintain good working relationships with sister-agencies, medical, law-enforcement, local community stakeholders, and provider agencies.
- Ensure that clinical practices adhere to the Department-s interagency agreements.
Programmatic Management Responsibilities:
- Provide staff with training and information regarding Department-s policy and practice changes.
- Ensure staff adheres to policy, practices, and procedures in the recruitment, training and support of foster, kinship and adoptive parents.
- Ensure the successful implementation of agency programs and initiatives.
Other related job duties as assigned.
Applicants must have at least (A) five years of full-time, or equivalent part-time, supervisory or managerial experience in business administration, business management, or public administration and (B) of which at least one year must have been in a managerial capacity.
Preferred Qualifications:
- A Master-s or higher degree with a major in social work, psychology, sociology, counseling, counseling education or human services
- Proven ability to work with diverse populations.
- At time of hire must posses a Social Work License and maintain license during tenure in position.
- Demonstrated strong knowledge and ability with regard to the detailed job responsibilities stated above.
- Ability to work within public child welfare system knowing client population and service needs.
- Proven ability to supervise staff, demonstrated clinical case practice decision making ability and strong organizational skills.
- Knowledge of human resource management, program planning and administration, and fiscal management.
- Basic skills in MIS systems.
The Department of Children and Families (formerly, DSS) seeks dedicated child welfare professionals who are committed to upholding the fundamental responsibility of protecting children from abuse and neglect. The Department-s vision is to ensure the safety of children in a manner that holds the best hope of nurturing a sustained, resilient network of relationships to support the child-s growth and development into adulthood. DCF is revising its core work processes and policies to align with its core practice values and is approaching organizational change at three levels: clinical, managerial and systemic. Preferred applicants will possess a demonstrated commitment to the core practice values: 1) child-driven, 2) family-centered, 3) strength-based, 4) community-focused, 5) culturally safe, and, 6) committed to continuous learning. A commitment to diversity and cultural competence is central to the agency-s organizational change.
A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please
and click on "Information for Job Applicants."
How To Apply:
Please mail two (2) copies of cover letter and resume to:
Christian Holland
Children, Youth and Families
Employment and Staffing Unit
600 Washington Street
Boston, MA 02111
Cover letter and resume may also be sent via facsimile to Fax . Please Note: If materials are faxed, only one copy of application materials should be forwarded.
Please reference the Posting ID J44546 on all correspondence. Resume and cover letter must reference the Posting ID number. Materials submitted must be post marked by the posting deadline date in order to be considered.
PLEASE NOTE: All interested DCF employees should send a completed INTERNAL JOB APPLICATION, SUPERVISOR-S REFERENCE FORM and LAST ANNUAL EPRS/ACES. Please forward two (2) copies of your application materials.
Please submit a separate resume and cover letter if applying for multiple positions.
Customer Service Line , option # 2.
Agency Web Address:
The Commonwealth acts in good faith to affirmatively recruit a diverse population.If you wish to self-identify, please click on the links below. Completing this formis voluntary. If you choose to self-identify, please note that all Affirmative Actionand Disability data is kept in a confidential file.Link to Disability Form (return this form to the ADA Coordinator listed below)
to the Veterans Forms (return this form to the Diversity Officer listed below)
Officer/ADA Coordinator:
Ms. Diane Chang
An Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

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